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Revenue Recovery Systems for Local Service Businesses

We recover the revenue
you lose every time
a call goes unanswered.

Optimal Flow Agency installs missed-call recovery systems for local contractors — roofing, HVAC, plumbing, landscaping. Missed call → instant text-back → lead captured. Live in 5 business days. You own the number, the data, and the history.

Installed For
Roofers
Installed For
HVAC Companies
Installed For
Plumbers
Installed For
Landscapers
Installed For
Tree Services
Installed For
Painters
ROOFING HVAC PLUMBING LANDSCAPING ELECTRICAL PEST CONTROL GENERAL CONTRACTORS GUTTERS PAINTING CONCRETE ROOFING HVAC PLUMBING LANDSCAPING ELECTRICAL PEST CONTROL GENERAL CONTRACTORS GUTTERS PAINTING CONCRETE

Outcomes — Not Features

We don't sell technology.
We sell more booked jobs.

<60s
auto text-back
Fires before your caller dials the next result
≤5 days
from payment to live
Build, test, hand off — no disruption to your operation
1 job
covers months of service
At avg contractor job value, the math is obvious
$0
lock-in
You own the number, the data, and the history

The Recovery System

One loop. No theory.

Every system we install follows the same five-step flow. Hands-off from step one, measured from day one.

01
Detect
A call to your business line goes unanswered. The system detects the missed call within seconds — no app, no dashboard, no action needed from you.
Automatic
02
Text
The missed caller receives a custom text-back in under 60 seconds: "Hey — we saw you called. What address needs a roof inspection? We'll follow up shortly."
<60 seconds
03
Capture
Every missed call, text sent, and response received is logged with caller info and timestamp. You have a clear view of every lead the system touches.
Real data, day one
04
Report
At month-end you receive a report: calls missed, texts sent, leads captured, jobs attributable. No fluff. If it's working, the numbers will say so.
Monthly, no asking
05
Own
The phone number and Twilio account are registered in your business name. OFA builds and maintains the system — but if you leave, everything is yours.
No hostage infra

What You Get

Everything installed.
You own it all.

One recovered job pays for months of service. We track this from day one and report back every month — no asking, no chasing.

Twilio Number (Client-Owned)
Registered in your business name. You control it. ~$1/month direct to Twilio.
Instant Missed-Call Text-Back
Fires in under 60 seconds. Written in your voice. OFA builds and maintains it.
Lead Log Database
Every caller, every text, every response — timestamped and stored automatically.
Monthly Proof Report
Missed calls, texts sent, leads captured, jobs won. Sent to your inbox every month.
Without the System
A homeowner calls after hail. Your crew is on a job. Call goes to voicemail. The homeowner hangs up and dials the next result. Your competitor has auto text-back. They get the estimate. You get nothing. You earned the Google ranking. You lost the job in 60 seconds.
With the System
Same call. Same missed call. 45 seconds later: "Hey — this is [Your Company]. We saw you called. What address needs a roof inspection?" The homeowner replies before they dial anyone else. The estimate gets booked. The job goes to you.

See It In Action

Missed call at 2 PM.
Lead captured by 2:00:30.

The moment a call goes unanswered, the system fires a text. The contractor doesn't touch anything. The lead replies on their own time — and their info lands in your database before you've even finished the job you were on.

<30s
Text fires after missed call
78%
of callers who get a text reply
0
Manual actions required from you
OFA
Peak Roofing Co.
Recovery System · Active
Today 2:01 PM
📵 Missed call detected — recovery triggered
Hey! You just tried to reach Peak Roofing — sorry we missed you. What can we help you with?
2:01 PM · Delivered
Yeah I need a full roof replacement estimate. House is in Benton. When can someone come out?
2:09 PM
Perfect — we do a lot of work in Benton. Can I get your name and best email so we can send you some info and get you scheduled?
2:09 PM · Delivered
Marcus Webb — marcus.webb@gmail.com
2:11 PM
✓ Lead captured — added to your database

Right Fit

This works best for owner-operated
service businesses.

Not every contractor needs this. We work with businesses where the owner is reachable, inbound call volume is real, and one recovered job is worth more than a month of service.

Good fit
  • Owner-operated, 5–20 employees
  • Active phone number on your website or Google listing
  • 10+ Google reviews — you're getting real inbound volume
  • No live chat or online booking on your site yet
  • Single location — you make the decisions
  • You've missed a call and lost a job because of it
Not the right fit
  • Franchise locations (corporate controls the tech stack)
  • National brands with dedicated call centers
  • Businesses with live chat or online booking already running
  • Operations where the owner isn't the decision maker

Service Tiers

Three ways we install your recovery system.

Start with Foundation. Scale to Growth when you're ready. All tiers include setup, build, testing, handoff, and monthly reporting.

Foundation
Foundation
Core recovery system installed
$1,000 setup (one-time)
$1,500/mo
Day-1 total: $2,500
  • Missed call detection + text-back (<60s)
  • Custom message written in your voice
  • Lead log — every caller, timestamped
  • Monthly performance report
  • Client-owned Twilio number
  • 5-day deployment
Get started — $2,500 today
Scale
Scale
Multi-location or high-volume operations
Custom setup
$4,000/mo
Day-1 total: custom — scoped on a call
  • Everything in Growth
  • Multiple locations / numbers
  • CRM or dispatch system integration
  • Custom workflow per call type
  • Dedicated Slack channel
  • Monthly strategy call
Contact us to scope

Setup fee + first month charged on day one. Recurring monthly after. No invoice, no back-and-forth. Cancel anytime — your number and data stay with you.

Common Questions

Things contractors ask
before they sign.

No. We provision a separate Twilio number that forwards all calls to your existing line — nothing changes for you or your team. The new number is the one that catches missed calls and sends the text-back. Your main number stays exactly as it is. You own the Twilio number outright; it lives in your account, not ours.
The text goes out regardless. If a caller leaves a voicemail and then gets a text from you 30 seconds later, that's not a conflict — that's responsiveness. Most callers hang up before the beep anyway. The ones who do leave voicemails still get a text, and the lead is still captured either way. You can customize the message wording to reference voicemail if you prefer.
Zero technical involvement required from you. We handle the entire build: number provisioning, message sequencing, lead capture form, Supabase database, and monthly reporting. You get a 30-minute walkthrough call at go-live so you understand what's running and where your data lives — but you don't have to touch any of it. Most owners describe it as "I reviewed it on a call, then it was just running."
No lock-in, and nothing disappears. The Twilio phone number is in your account — it stays with you. The lead database is in your Supabase account — it stays with you. The historical reports are yours. If you cancel, we stop maintaining the system, but the number, the data, and the contact history are yours to keep or transfer. We build it that way on purpose.
You get a monthly report sent directly to your inbox — every missed call logged, every text sent, every lead captured, estimated revenue recovered based on your average job size. You can also see activity in your Supabase dashboard in real time. There's no black box here. If the system is running, the numbers show it. If something breaks, we fix it — that's included in your monthly fee.

Next Step

Tell us what's breaking.
We'll show you what to recover.

15 minutes. No pitch, no pressure. If the system doesn't make sense for your operation, we'll tell you directly and part on good terms.

Reply within 24 hours
Specific build plan, not a generic deck
Your info stays private — we don't sell data
deallomcconnell@gmail.com
(870) 568-1161 Try calling it — see exactly what your customers would get.